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Privacy Policy

1. Our Commitment to Privacy

Vibe Party Co. (operated by Chun Christopher Tong, ABN: 12 153 397 560) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.

By using our website (vibepartyco.com.au), making a booking, or engaging our services, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Event date, type, and venue address

  • Photos and videos captured at your event (subject to your content usage preference)

  • Any additional information you voluntarily provide via our contact form, booking form, or service agreement

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from you when you complete our contact or booking form on our website

  • When you sign a Service Agreement or Contract

  • Via email, SMS, or phone communication

  • Through our website, which may use cookies or analytics tools (see Section 8)

4. Why We Collect & Use Your Information

We use your personal information to:

  • Process and confirm your booking

  • Communicate with you about your event, including pre-event consultations and updates

  • Deliver services including your digital gallery, video files, or content

  • Issue invoices and process payments

  • Comply with our legal obligations

  • Improve our services and respond to feedback

  • Promote our services on social media (only with your explicit consent — see Section 7)

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your information may be stored in:

  • Secure cloud-based booking and communication platforms

  • Password-protected online galleries (accessible for 30 days post-event)

  • Secure email and business management systems

We do not store payment card details. All payments are processed through secure third-party platforms.

While we take all reasonable precautions, no data transmission over the internet is completely secure. We cannot guarantee absolute security of information transmitted to our website.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only:

  • With trusted service providers who assist in delivering our services (e.g. gallery hosting platforms), bound by confidentiality obligations

  • Where required by law or a court order

  • With your explicit consent

7. Photos, Videos & Social Media

Your content usage preference is confirmed at the time of booking. Based on your selection:

  • Yes (faces shown): We may share event photos or videos on our social media platforms and website for promotional purposes.

  • Yes – no faces shown: We may share content from your event, ensuring no individuals are clearly identifiable.

  • No: No content from your event will be shared publicly under any circumstances.

We will never share content featuring individuals under the age of 18 without explicit written consent from the Client.

You may withdraw your consent to content usage at any time by contacting us in writing at vibepartyco@gmail.com. We will remove any shared content as soon as reasonably practicable.

8. Website & Cookies

Our website (vibepartyco.com.au) may use cookies and analytics tools (such as Wix Analytics or Google Analytics) to understand how visitors use the site. These tools may collect non-personally identifiable information such as browser type, pages visited, and time spent on site.

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You may disable cookies through your browser settings, though this may affect some website functionality.

9. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal information (where legally permissible)

  • Withdraw consent to the use of your information for promotional purposes

  • Lodge a complaint if you believe we have mishandled your personal information

To exercise any of these rights, please contact us at vibepartyco@gmail.com. We will respond within a reasonable timeframe.

10. Complaints

If you have a complaint about how we have handled your personal information, please contact us first at vibepartyco@gmail.com so we can attempt to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. The most current version will always be available on our website at vibepartyco.com.au. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

Email: vibepartyco@gmail.com

Website: vibepartyco.com.au

Phone: 0432 350 868

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